Garden Centre in Waterdown, Near Burlington

4.4

Based on 10 reviews

03:50 13 Apr 21

I really enjoyed my experience here - I unexpectedly went when they were having their Sunday Farmer’s market which was a pleasant surprise! All plants looked healthy and pest free. Nice atmosphere. Looking forward to my next visit :)

Francois van Heerden

17:25 07 Apr 21

Customer service is obviously a priority at the Trenton, Ontario location. I went in to get a couple of rose bushes (even though it is very early and their stock won't be in for nearly another month). The young lady at the cash called one of the other staff and it turns out they had about 10 plants from 2020 remaining.My wife and I walked back to the rear of the yard. We were met by another very knowledgeable and helpful young lady. She showed us what was in stock and recommended the Ringo rose bushes.The best part, she gave us the necessary advice to get the planting underway now. What size of hole to dig, what to do about fertilizer and so on. Can't thank you enough. We will be back for two climbing red rose bushes as soon as they are in stock and a tree to replace one that was infested with carpenter ants and removed last year.

Manish Gosrani

00:13 03 Apr 21

Staff are extremely knowledgable and helpful. We found the sun and shade grass seeds work the best input lawn !

Cathy Chambers

17:58 08 Mar 21

Really friendly and knowledgeable staff. They have a farmers market in their greenhouse on Saturdays during the off season

Alex Boxall

19:05 29 Jan 21

It’s the end of January. Finding soil for houseplants is a losing proposition. It’s usually “this is what we have” or badly frozen.I called Connon on a whim from work mid-morning. The woman who answered was helpful, knew exactly what I was enquiring about, and I had it ordered for curbside pickup in a matter of minutes.She even went out of her way, unprompted, to reassure me that despite paying over the phone with my Credit Card, none of my information was recorded for later, the sale was processed immediately.I asked when their earliest pickup a lot would be, and she cheerfully replied “immediately!”We arranged pickup for about 45m out, and she gave me thorough and clear details surrounding pickup procedure.Having fought with big-box retailers, and other suppliers, when needing items in a hurry, I cannot begin to describe how refreshing the entire interaction was.The pickup went as smoothly as the ordering had, and the gentleman who delivered the order to my car was just as genuine and helpful.I don’t know who served me today, Connon, but they earned you a customer for life.

K Day

03:29 12 Nov 20

Was there a few days ago with my hubby... Paul helped us pick out 4 amazing trees. He was fantastic with us, he spent the time to understand what we were looking for and what we already have in our yard. He was knowledgeable about every tree we spoke with him about. Five stars for selection, Five stars for Paul!! Thanks for directing us away from stuff that would have been destroyed by the black walnut in the yard and for showing us multiple options that met our vision / privacy needs for our yard. We will definitely be back!!

Daniel Green

14:25 28 Sep 20

I bought 50 six-foot emerald cedars at Connon's Waterdown location to create an alternative to a fence around my corner property in downtown Toronto. While 50 cedars isn't cheap, the price was competitive with other quotes and the quality of the trees was great, however it's their ongoing support that has made the biggest difference. In addition to their two year guarantee, they have multiple arborists on staff that have been super helpful in answering my questions during the first year. Carl was great in helping me select the trees and Karen, in particular, has been instrumental in coaching me through watering protocol, fertilizing, learning what not to avoid, responding to changes in the needles as we transition into fall and knowing what to do to ensure they last through the winter. Only one tree didn't survive transplanting (2% failure rate is incredibly good for cedars of this size) and they replaced it quickly, without any hassle. Will be buying from here again and would highly recommend!

Hazard Lee

04:01 22 Sep 20

Staff are very friendly and helpful. There are many selection in the nurseries. The personnel also provided us professional advices on picking the annabelle hydrangea to grow in a shade front yard. Thank you.

Tracy Sherwood

15:57 19 Sep 20

This was the first time at Connon Nurseries and we were impressed with the quality and quantity of plants and trees. We had Millie help us out and she was friendly, knowable and funny . Their price were excellent as well. We diffintly be coming back.

Michelle Fernando

17:55 11 Sep 20

Great selection and the service was impeccable. Paul helped us select what we needed for our garden. Very knowledgeable and friendly!

Gord Farr

20:15 07 Sep 20

My wife and I visited Waterdown location looking for peony plants (which we really knew nothing about). To make a long story short, Donna helped us find what we were looking for AND she was one of the most pleasant, helpful and KNOWLEDGEABLE sales people we have ever dealt with.

lisa b

00:12 11 Aug 20

Visited this large well laid out nursery today. Shocked at the incredible vast selection-nothing around even compares. I have visited 5 nurseries in the last few days, and w the exception of a small one in Winona, this nursery was the only one that asked if I needed help-and by more than one person.So happy w my beauiful purchases today-going forward, this will absolutely be my go to nursery.

Dan Vickruck

21:16 01 Aug 20

Staff is always helpful here. Have issues with some plants purchased last year here. They gave me some helpful suggestions.

Brenda A

13:51 06 Jul 20

I had been looking for a couple of items to finish off a garden project and was having trouble finding them at the regular nurseries I go to. I emailed Connon and got a response that they had one of the items. I couldn't get there right away, but a couple of weeks later I drove to Waterdown from Mississauga. At the desk they told me that they were now out of stock on both, which was disappointing since I drove so far. A representative was walking by and overheard my conversation with the person behind the desk. She said they might possibly have them in the growing section, just not on the sales floor, so she took the names of both plants I was looking for and said she would be back. She drove to the area where they do the growing, and brought back both plants in exact quantities I needed! Thank you Kathleen, for going above and beyond to get me the plants I wanted. I was able to finish off my garden project, and I'm one happy gardener! It was worth my drive to Connon Nurseries, and I will definitely be back!

S R E

17:49 27 Jun 20

I had a great experience yesterday at Connon Nurseries in Waterdown. I was wandering around, probably looking lost. One of the salespersons, Paul, asked me if I needed any help. We are redoing the garden beds by our pool. I had a vague idea of what I was looking for. Paul was very helpful and took the time to discuss different ideas. He took into consideration my needs - low maintenance, full sunlight, no flowers. I especially appreciated how he had first hand experience with some of the shrubs I was interested in getting. I would definitely recommend Connon Nurseries for their amazing selection and excellent customer service. Thanks again, Paul.Suzanne

Amanda F

20:14 19 Jun 20

We visited a couple weekends ago and received the best customer service from Paul. The store was clear and provided us with many options. Paul was wonderful to work with! He approached in a pleasant manner and simply asked if we needed a hand. In fact, we did. He was knowledgeable and was able to provide us with tree options that suited our needs. This time at Connon, I felt welcomed and listened to. Whenever I do go back I will be asking specifically for Paul!

Mattamas C

21:52 08 Jun 20

Huge! So many different plants, trees etc! Great to walk around and find stuff to take home!

Ryan Cantin

23:40 05 Jun 20

Wide open spaces indoors and outdoors with a wide variety of plants, trees, garden accessories, pots, etc... Staff is always very helpful and knowledgable and is happy to answer as many questions as you can fire at them. Also they always offer suggestions if they think there's a better option for your scenario. Great work, folks!

Lori Lynn

16:42 05 Jun 20

I had the pleasure of meeting Paul. So very helpful went above and beyond to find me a perfect tree for my Birthday. Appreciated his kindness so much. Thank You Paul. Definitely would recommend.

Doug Sloan

01:08 03 Jun 20

Fantastic customer service!! Great selection on everything. Looking for a tree was fun and the best selection.

Elizabeth Horodnyk

01:49 31 May 20

Beautiful large selection of annuals, perennials, tropicals and more. Best prices I've seen at a nursery in Southern Ontario. Staff are also very knowledgeable and helpful.People direct you to parking spots, carts, and I really love how the perrenial section is categorized by name!

Elizabeth Horodnyk

01:49 31 May 20

Nishme Carter

20:01 29 May 20

We came in May 29, 2020Bella was 👏🏽 we spent quite a bit of time with us helping us find fast growing trees. We decided to purchase 3 Service berry trees, and are having them planted by you. She explained your service about planting explained about the root booster, which we purchased, came with is to the cashier and made us feel very well looked after. You are very lucky to have such a dedicated worker. Again thank you Bella for making our experience a breeze.

Paul Chiang

15:55 26 May 20

This is a very nice plant nursery. They have a very good selection of high quality plants. They have also implemented social distancing measures.

Shawna Martin

04:05 22 May 20

AMAZING SERVICE!! As always went above and beyond to get me started with everything I need especially during this difficult time.. We are all trying to adapt and get use to. Kudos to you for opening to the public and having the patients to deal with unpleasant people who just don’t understand how hard it is to SAFELY run a business during the pandemic. Praise and much love thank you once again. My flower beds and planter’s will bloom full of beauty because of you.

Beth Landau-Halpern

18:57 12 May 20

I wanted to especially thank Paul Bandiera who has been my go-to sales person at Connon (Waterdown) for three seasons now. Paul has gone the extra mile to help me locate the perfect plants for my tiny, but carefully curated city garden, selecting perfect specimens and enthusiastically sharing new ideas. Salespeople like Paul make Connon's the only place I would ever consider shopping for nursery plants.

TommyG Gervais

01:29 12 May 20

As a contractor, I have been dealing with Connon's for well over 25yrs. Whether commercial or residential, the plant material and service have always been top notch. Over the years they have amassed an excellent group of suppliers that clearly have placed them tops in plant selection and quality. Full time or seasonal, returning or new, they have always acquired the best and knowledgeable staff to always be my first choice in recommending them to new customers. Keep up the great work!!

Elena Ivanova

16:43 11 Apr 20

Huge area. Lots of plants and trees. You can probably find anything there.

Rich Chambers

20:47 18 Dec 19

Beautiful retail space!!

Seymour Skinner

17:51 07 Dec 19

My experience at Connon today was excellent! The building was bright and inviting. The employees were friendly and helpful. The interior layout was extremely pleasant. The value for my purchase today was also surprising!I will definitely return!

S Bhagwandin

16:04 21 Oct 19

I was sent to Connon Nurseries by my contractor last week. Wow, they have an expansive property with an amazing selection of product. I would have been lost, and very nearly left after approaching the contractor's desk, but then they sent Paul over. He was so friendly and knowledgeable. He took the time to understand my project and then by adding in some personal experience and lending his good eyes for trees, he helped me to achieve the look I really want for my current project. He didn't tell me what I wanted to hear but explained various options and dispelled some misconceptions I had. Thank goodness for Paul!

Eric Jones

14:47 25 Sep 19

We parked our car and within minutes we were greeted by Paul, a sales associate, who drove up to us in his golf cart and asked if we needed help, which we truly did. We had not been to Connon in over 20 years, and had no idea of how sprawling and potentially intimidating the place could be. Paul took all the worry out of our minds right away. He carefully listened to what we were trying to accomplish at our home, then very thoughtfully gave us his suggestions. He then had us jump on the golf cart and drove us around to the black cedars he was suggesting.We had several other trees in mind to purchase, and Paul VERY patiently drove us around for well over an hour giving us incredible insight into our choices, and making the whole experience both pleasurable and productive. We couldn't have made 1/10th of the progress we made without him. I'm quite sure we would have left that day frustrated without anything accomplished had it not been for the remarkable help we were given.The nursery is beautiful, the stock incredible, the store spacious and inviting, parking is extensive and Connon is easy to get to. We had to drive for 1 hour from our home in Niagara to visit the nursery, and it was worth the effort, and then some. We will be having Connon plant a dozen or so trees on our property in the coming weeks.To paraphrase a well know clothing vendor, "It's worth the drive to Waterdown!"

Jeremy L

14:20 08 Aug 19

I am a landscape contractor and for me dealing with Connon has been a great experience from the start! Awesome customer service and in my opinion by far one of the best nurseries in the gta. They have a massive selection of quality grown tree's and plants at good pricing. I would like to also give a shout out to your employee Paul . He has been my go to driver when selecting tree's and plants for my next big project. I Highly recommend him as he is very knowledgeable and just a down right good guy. Jeremy - Wolf Landscaping , Mississauga , ON

Grace Robertson

16:26 25 Jun 19

Amazing place. Huge, excellent quality stock.

George Berry

20:01 04 Jun 19

It has always been a pleasure to visit Connon Nurseries. The facility is always well organized and cared for. They have unusual and sometimes unique plant material that you don't find in other nurseries and garden centres. The staff has always been very friendly and informative whether in person or on the phone.

Fiona Gilchrist

22:38 01 Jun 19

We are so lucky to have this nursery in the Trenton area. They have a lovely selection of well-kept perennials and annuals, lots of interesting shrubs and a forest of trees. Best of all, the staff are so friendly and helpful. Many thanks to Dee and Julie for all their advice this spring, to Dan and Lisa for the great Saturday morning talks and to the so-organized front desk for being speedy even on a crazy-busy weekend.

Luke Flanjak

19:06 23 May 19

I visited here during the long weekend with my Fiance for the time and was blown away by size and atmosphere that they have created. We got a coffee at their cafe and then wandered around the garden center for about an hour just taking in the sheer beauty of what they have set up. Everything is very organized which is surprising for such a big place. We needed help only once to find a Zucchini (which is very popular it seems) and we found an associate who found it and put it on our cart right away. Everyone working there is incredibly friendly and knowledgeable without being pushy. Will be returning shortly to pick up some plants for my front yard.

Gmcintosh2222

14:45 23 May 19

I wish I could put 6 stars! This place is amazing. Seriously I don't write reviews .. like ever. The selection is absolutely amazing and the staff equally as amazing. You really have to go there and see for yourself what I am talking about! Its like no other.

David Doherty

21:33 22 May 19

I have had amazing service recently. I am a new contractor and am working on pricing some jobs coming up at the end of this week. Jo and Samantha worked very hard to have my contractor account set up for me so i can keep working and keep the bills paid!Thanks to the amazing crew at Connons! I'm a very happy contractor!

Agata Kumala

01:11 07 May 19

Absolutely love my trips to Connon!! From the moment I turn onto Robson road I can't stop smiling!! This place is every gardener/landscapers/contractors dream! Wonderful selection, and excellent help and advice!! Already looking forward to my next visit!!

Ashley Chlebo

00:37 10 May 18

They have recently renovated this location and it is absolutely stunning!!! They have a HUGE variety of plants, tools, urns, and more! I am a contractor and I absolutely love going here.

Owen Chagnon

03:22 18 Jan 18

The farm location has a vast selection and knowledgeable staff. Plants are well cared for and hogher quality than some competitors. Better for more trees and shrubs than flowers. Planning and help desk is good. Used their great website for much planning of plant types and info. Large parking lot

Tri-Cities360 Scott Rawlings

20:37 13 Sep 16

Not sure it gets any better than this. HUGE selection, helpful and knowledgable staff, and great prices. Super-clean and well organized outdoor showroom and I was amazed that they offer such a great warranty on their trees and shrubs. These guys are pros on every level.

Craig Murdoch

12:25 17 Oct 20

Incredible selection of outdoor plants. Staff very friendly and helpful. Small selection of indoor tropicals.

larry howe

21:12 02 Sep 20

Sod in stocks during the week days. Quick pick up.

Sabrina B

16:47 13 May 20

Gorgeous, massive space, but you're paying for it with their prices. Considering they have a very competitive greenhouse less than 5km away from them, they may want to consider pricing themselves accordingly. Some very cool and unique things that are awesome to have locally, however outdoor planters and hanging baskets are almost double what they are at Bajar, and very similar quality. All in all, I highly recommend, but know your prices before buying here.

Edward reeves

22:30 26 Oct 19

My wife and I attended the recent series of lectures each Saturday morning for the last 7 weeks. We learned so much and the staff/ lecturers patiently answered all of the audience's questions with great clarity. We turned it into our 'date day' and went out for breakfast and on to the lecture series. It was really enjoyable and come spring we will have many new bulbs popping up all over the yard to remind us of the pleasant people and the great resources.

Thomas Hyde

14:57 18 Jun 18

The largest selection around that I am aware of, lots of large older trees to select from but not the cheapest place around.

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